Sales Policy

Effective Date: December 5, 2024

At Ratifree, we are committed to providing high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions under which we sell our products, including pricing, ordering, and delivery.

1. Product Availability

We strive to keep our inventory up to date, but due to high demand or unforeseen circumstances, some products may be out of stock. In such cases, we will notify you as soon as possible and either provide an estimated restock date or suggest a suitable alternative product. If the product is unavailable and cannot be replaced, you will be offered a full refund.

2. Pricing

  • Pricing Accuracy: The prices displayed on Ratifree.net are correct at the time of publication. However, we reserve the right to change prices without notice. If a price change occurs after you have placed an order, we will notify you before proceeding with your order.
  • Currency: All prices are listed in U.S. dollars (USD).
  • Promotions and Discounts: From time to time, we may offer promotional discounts, seasonal sales, or special offers. These promotions are valid only for the specified period and cannot be combined with other offers unless otherwise stated. Discounts will be applied at checkout.

3. Placing an Order

When you place an order on our website, you are making an offer to purchase the product(s) you have selected. Your order will be processed once we receive it, and we will send you an order confirmation email with the details of your purchase.

We reserve the right to refuse or cancel any order at our discretion. Reasons for order cancellation may include but are not limited to:

  • The product being out of stock
  • Payment processing issues
  • Fraudulent activity or suspicion
  • An error in pricing or product details

4. Payment Methods

We accept a variety of payment methods, including:

  • Credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment systems available on our website

Payment is due at the time of order placement. Your order will be processed once payment is confirmed.

5. Order Processing and Shipping

Once your order is confirmed, it will be processed and shipped. We strive to ship all orders within 1-3 business days, depending on product availability. Please note that shipping times may vary based on your location and the shipping method selected at checkout.

  • Shipping Fees: Shipping fees are calculated based on your location and the size/weight of the items you are purchasing. The applicable shipping fee will be displayed at checkout.
  • Delivery Time: Delivery times may vary depending on the shipping method chosen, the carrier, and your location. Typical delivery times are between 3 to 7 business days within the U.S.
  • International Shipping: Currently, we only offer domestic shipping within the United States. International shipping may be available in the future.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package’s progress through the carrier’s website.

7. Sales Tax

Sales tax is applicable on all orders based on your shipping address. The tax rate is calculated and added to your total order amount during checkout.

8. Back Orders

If a product you ordered is out of stock, we will notify you and provide an estimated restock date. You will have the option to cancel the order or wait for the product to become available. If you choose to cancel, we will issue a full refund.

9. Customer Service

If you have any questions or concerns about your order, please contact our customer service team at:

Ratifree
Address: 789 Technology Lane, Brooklyn, New York
Phone Number: (718) 555-9832